Shipping policy
Shipping Policy
At Matchless Finds, we carefully prepare and ship each order to ensure safe and timely delivery.
Pricing & Taxes
International customers may be subject to additional customs duties, import taxes, or VAT in their destination country. These charges are NOT included in our prices and are the buyer's responsibility.
Shipping Carriers
We ship worldwide using trusted international courier services, including:
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UPS
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FedEx
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DHL
The carrier is selected based on destination, service availability, and delivery efficiency.
Processing Time
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Orders are processed and shipped within 3-5 business days after payment is received.
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Each rug is carefully packed to ensure maximum protection during transit.
Delivery Time
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Estimated delivery time is 5–7 business days after dispatch.
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Delivery times may vary depending on destination, customs procedures, and external factors beyond our control.
Tracking Information
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Once your order is shipped, you will receive a tracking number via email.
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You can monitor your shipment at any time using the carrier’s tracking system.
Customs & Duties
International shipments may be subject to customs duties, taxes, or import fees depending on the destination country.
These charges are the responsibility of the buyer.
Questions
If you have any questions regarding shipping or delivery, please feel free to contact us before or after placing your order.